Mall Timings
Sunday & Saturday 10:00 a.m. to 12:00 midnight.
Food & Beverages:
Sunday to Saturday 10:00 a.m. to 1:00 a.m
Customer Service
The Information Service Counters are located on Level I & Level 2. From store information, transportation and lost & Found articles, to helping you find that special gift and updating you on events in town, our Customer Service Staff do their best to assist you. All you have to do is to ask.
Concierge
Located on ground level and provides facilities like faxing, photocopying, printing, telephone card sale and luggage storage.
Bell Service
For help with your shopping bags, avail this service through our concierge desk.
Tourism Information Booth
If you’re looking for information on the hottest tourist destination in Dubai, this is where you’ll find it. From historical sites to recreational destinations, special staff will help you with a wealth of information. The Tourism Information Booth is located on Level I, North Village.
Big Bus Dubai
What better way to see Dubai’s breathtaking views than from the king of all sightseeing vehicles, an open-top, double decker Big Bus. All tours have the hop-on, hop-off facility with live English commentary.
Wonder Bus Tours
Wonder bus is a fun filled exciting tour that will take you around the beautiful city sights and dreamy scenes of the past as well as the modern present Dubai. With Wonder Bus, you get to see the scenes on land as well as on Water.
Website: www.wonderbustours.net
Currency Exchange
Our currency exchange outlets deal in most currencies. Al Ghurair Exchange is located on the first level. Al Ghurair International Exchange is located on ground level near the metro
ATM
The Automatic Teller Machines are located throughout the mall
Gift Vouchers
A BurJuman Gift Voucher is the perfect gift for any occasion. The vouchers are valid at all BurJuman stores, and can be purchased at the Information Counter Level I.
Large corporate orders can be placed in the management office.
Gift Wrap
With more than 300 fabulous shops, you’ll never be short of gift ideas. When you do pick your gift, come to the level 2, Customer Service Counter and we’ll wrap it for you at a nominal charge.
Wi Fi Zone
Available throughout the mall.
Mother & Child Centre
Mothers and their tiny tots will especially enjoy shopping at BurJuman. To ensure they have a great time at BurJuman, Mother & Child Centres for feeding and changing are located on level 1 and 2.
Baby Stroller and Wheel Chair
These services are available at the Information Counters on level 1.
Car Wash
Get your car cleaned while you shop. For further information please contact the Information Counters on Level I.
Eitisalat Bill Paying Machine
Enjoy the convenience of making your Etisalat bill payments at the Etisalat Bill Paying Machines, located on Ground Level Lobby, North Village.
Police Fine Paying Machine
You could now pay your police fines at the Police Fine Paying Machine available on Ground Level Lobby, North Village.
Prayer Room
Separate prayer rooms for ladies and gents are located next to the Food Court, North Village.
Public Telephones
Payphones are located on all levels of the centre – in the north and south courts on the first and second levels and next to the food court on the third level. One coin telephone is available in the Centre court ground floor lobby, North Village.
Valet Parking
Valet Parking is available on a nominal charge.