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Wheelchairs are available for use free of charge. Visit the Customer Service Desk on Level 1 (next to Mont Blanc), the Customer Service Desk on Level 1 (main Atrium – near Shakespeare & Co).
  • Al Ghurair Exchange: Level G, near the Dubai Metro entrance
  • Al Ghurair International Exchange: Ground Level, next to Occhiali Vision International
  • Al Ansari Exchange: Level 3
  • Emirates NBD Bank: Level G, near the Dubai Metro entrance
  • 6 ATM machines are located across the Mall
Discover Dubai at your own pace on a City Sightseeing tour bus. With routes across the emirate, the flexible hop-on, hop-off tours offer the best perspective of all the city has to offer. For more information and tickets, visit the City Sightseeing counter, located outside BurJuman’s main entrance.
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Leave your car at the care of Cleanz Car Wash for car cleaning service while you shop.
RTA Taxis – A Taxi drop-off and pick-up service is provided in the mall. The drop-off and pick-up area is located outside BurJuman’s main entrance.

There are two Customer Service Desks  available in the mall. One is located on first floor near Shakespeare Café and the other Desk is located on the first floor near Mont Blanc. Services include:

§  Store information
§  Mall directories
§  Mall events information
§  Gift Voucher sales (available at all Customer Service Desks)
§  Lost property
§  First aid box
§  Customer suggestion box

Access to the BurJuman Metro Station is located on Level G, near Carrefour. For information on routes and schedules, visit
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Looking for the perfect gift for any occasion? With the BurJuman Gift Voucher, you can treat your friends or loved ones to something you know they’ll love. Valid at all BurJuman stores and services (including Carrefour and Reef Mall stores), BurJuman Gift Vouchers can be purchased at any customer service desk in the mall.
Terms and conditions would be applicable as mentioned below.
§  The gift voucher can be redeemed at any outlet in BurJuman.
§  The voucher is valid for a period of one year from the date of issue. Expired vouchers cannot be renewed.
§  The voucher cannot be exchanged for cash.
§  The full value of the voucher has to be utilized at one time. Change will not be given if it is exchanged for goods less than its face value.
A mail box is located facing Sheikh Khalifa Bin Zayed Road. Mail is collected daily.
In Burjuman Business Tower :
Dubai Sky Clinic – Tel: 04-355 8808
Dr.Joy Dental Clinic – Tel: 04-355 5357
In the Mall :
Unicare Medical Centre – Near the Burjuman Metro entrance – Tel: 04-352 9292
Kaya Skin Clinic – Level 3 – Tel: 04-351 1191
Prime Medical Centre – Level 3 – Tel: 04-292 9777
Medi prime Pharmacy – Level 3 – Tel: 04-707 0739
To ensure that mums and babies can fully enjoy their time at BurJuman, Mother & Child Facilities for feeding and changing are located in 7 locations across the Mall at Level G, 1, 2 and 3.
Please click here, for terms and conditions
Separate prayer rooms for ladies and men are located on Level 3, near the food court and near the Burjuman Business Tower entrance.
Payphones are located near the ENBD entrance as well as outside BurJuman’s main entrance (near the City Sightseeing Tour Bus).
WiFi connection is available at BurJuman in a selection of cafes & restaurants, and via WiFi UAE across the mall.