Services

BJ CS Wheelchair low
Wheelchairs are available for use free of charge. Visit the Customer Service Desk on Level 1 (next to Massimo Dutti), the main Concierge Desk on Level G (next to Paul Café) and the Customer Service Desk on Level G (near Carrefour).
atm
  • Al Ghurair Exchange: Level G, near the Dubai Metro entrance
  • Al Ghurair International Exchange: Ground Level, next to Occhiali Vision International
  • Al Ansari Exchange: Level 3
  • Emirates NBD Bank: Level G, near the Dubai Metro entrance
  • 6 ATM machines are located across the Mall
city-sightseeing-tours
Discover Dubai at your own pace on a City Sightseeing tour bus. With routes across the emirate, the flexible hop-on, hop-off tours offer the best perspective of all the city has to offer. For more information and tickets, visit the City Sightseeing counter, located outside BurJuman’s main entrance.
BJ Car Wash low 72
Leave your car at the care of Greenshine for a waterless car cleaning service while you shop.
city-sightseeing-tours
RTA Taxis – A Taxi drop-off and pick-up service is provided in the mall. The drop-off and pick-up area is located at the Ground level adjacent to Paul café and BurJuman Concierge desk.
concierge
Our Concierge Desk is located at the Mall entrance on Level G, near Paul Café. The Concierge Desk provides a number of convenient services, including Gift Cards. A full list of services is listed under Customer Services.
customer-services
There are three Customer Service Desks  available in the mall. One is located on first floor near Shakespeare Café, the other Desk is located on the first floor near Mont Blanc and the third is located at the main entrance on Level G. Services include:
§  Store information
§  Mall directories
§  Mall events information
§  Gift Voucher sales (available at all Customer Service Desks)
§  Lost property
§  First aid box
§  Customer suggestion box
metro
Access to the BurJuman Metro Station is located on Level G, near Carrefour. For information on routes and schedules, visit  www.rta.ae
Gift Card Banner 280x192
Looking for the perfect gift for any occasion? With the BurJuman Gift Voucher, you can treat your friends or loved ones to something you know they’ll love. Valid at all BurJuman stores and services (including Carrefour and Reef Mall stores), BurJuman Gift Vouchers can be purchased at any customer service desk in the mall.
Terms and conditions would be applicable as mentioned below.
§  The gift voucher can be redeemed at any outlet in BurJuman.
§  The voucher is valid for a period of one year from the date of issue. Expired vouchers cannot be renewed.
§  The voucher cannot be exchanged for cash.
§  The full value of the voucher has to be utilized at one time. Change will not be given if it is exchanged for goods less than its face value.
mail-box
A mail box is located adjacent to Zara facing Sheikh Khalifa Bin Zayed Road. Mail is collected daily.
medical-services
In Burjuman Business Tower :
Dubai Sky Clinic – Tel: 04-355 8808
Dr.Joy Dental Clinic – Tel: 04-355 5357
In the Mall :
Unicare Medical Centre – Near the Burjuman Metro entrance – Tel: 04-352 9292
Kaya Skin Clinic – Level 3 – Tel: 04-351 1191
Prime Medical Centre – Level 3 – Tel: 04-292 9777
Medi prime Pharmacy – Level 3 – Tel: 04-707 0739
mother-care-facilities
To ensure that mums and babies can fully enjoy their time at BurJuman, Mother & Child Facilities for feeding and changing are located in 7 locations across the Mall at Level G, 1, 2 and 3.
parking-info
Please click here, for terms and conditions
prayer-room
Separate prayer rooms for ladies and men are located on Level 3, near the food court and near the Burjuman Business Tower entrance.
public-telephones
Payphones are located near the ENBD entrance as well as near the Paul Cafe entrance.
wifi-zone
WiFi connection is available at BurJuman in a selection of cafes & restaurants, and via WiFi UAE across the mall.