Privacy Policy

By entering this website, the visitor consents to the terms of this policy. By submitting his/her Information to BurJuman, the visitor will be treated as having given his/her permission for processing the same in a manner provided in this policy.


BurJuman Center LLC (‘BurJuman’), respects the privacy of the visitor and is committed to take reasonable precautions to protect information consisting of Personal information and `Sensitive Personal Data or Information’ (SPDI) (collectively the “Information”) of visitors of this BurJuman website and comply with all legal, regulatory and/or contractual obligations related to privacy. 

  1. Scope

This policy applies to all visitors of this website.

  1. Information covered by this Policy

This policy applies to Information collected and processed by BurJuman and shall comprise the below;

  • Personal information is information related to a visitor, or a combination of pieces of information that could reasonably allow him to be identified. Personal information may consist of full name, personal contact numbers, residential address, email address, gender or date of birth. While information such as date of birth in isolation may not be enough to uniquely identify the visitor, a combination of full name and date of birth may be sufficient to do so.
  • Sensitive personal data or information (“SPDI”) shall include the following;
  • Password;
  • Financial information such as bank account or credit card or debit card or other payment instrument details;
  • Physical, physiological and mental health condition;
  • Medical records and history;
  • Provided however that;
  • Any information that is freely available or accessible in public domain or furnished under any law for the time being in force or otherwise furnished voluntarily by a visitor shall not be regarded as sensitive personal information.
  • Subject to your consent, all Personal Data (including but not limited to phone numbers and email addresses) provided to BurJuman may be used and retained by BurJuman and BurJuman may disclose and transfer (whether in UAE or abroad) the same to BurJuman’s agents, contractors, any telecommunications operators, any third party service providers, any third party collection agencies, any credit reference agencies, any security agencies, any credit providers, banks, financial institutions, professional advisers, any other persons under a duty of confidentiality to BurJuman and any of BurJuman’s actual or proposed assignees or transferees of BurJuman’s rights with respect to BurJuman to use, disclosure, holding, processing, retaining or transferring such Personal Data for the purposes mentioned above.
  1. Purpose

BurJuman shall collect and use Information for legitimate business purposes in order:

  • That a visitor may be provided with information or interactive services through this website, to the visitor’s e-mail address or, where the visitor wishes it to be sent by post, to the visitor’s postal address;
  • to seek the visitor’s feedback or to contact the visitor in relation to the services offered on BurJuman’s website;
  • to process orders or applications submitted by the visitor;
  • to administer or otherwise carry out BurJuman’s obligations in relation to any agreement that the visitor may have with BurJuman;
  • to anticipate and resolve problems with the visitor;
  • to create products or services that may meet the visitor’s needs;
  • to process and respond to requests, improve BurJuman’s operations, and communicate with visitor/s about BurJuman’s, services and businesses;
  1. Collection of Information

Only such Information as required to meet the purposes mentioned in this policy shall be collected from the visitor/s. Neither BurJuman nor its representatives shall be responsible for the authenticity of such Information provided by the visitor/s.

  1. Retention, Processing and storage of Information
  • BurJuman shall retain Information for only as long as necessary to meet legal or regulatory requirements or for legitimate business purposes as mentioned in this policy.
  • BurJuman has implemented required security practices and standards in line with the global standards and which is being reviewed periodically to keep pace with business, technology and regulatory changes.
  1. Disclosure of Information
  • BurJuman shall not use or disclose Information for purposes other than as mentioned in this policy, except with the consent of visitor providing such Information or as required by law. However, BurJuman may be legally required to disclose the Information in the following cases:
  • Where the disclosure is necessary for compliance of a legal obligation;
  • Where mandated under the law by government agencies to disclose such Information.
  • Without prejudice to or otherwise limiting Policy No: 2.3.2 above, where necessary, BurJuman may disclose Information to business partners or third parties during the normal course of business for the purposes mentioned in this policy. In such cases, BurJuman shall only share Information related data when assured that:
  • The Information is processed legitimately and appropriately by the business partner or third party in line with the established consent or in line with legal requirements.
  • The business partner or third party has adopted a reasonable and equivalent level of security practices and procedures to ensure security of the Information shared.