BurJuman Concierge

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You can now send your shopping list to BurJuman Concierge and also clarify anything before actually buying the products. BurJuman Concierge will get in touch with you within two business days.

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Exchange & Refund:

For exchange & refund queries, please contact ‪+971 56 422 77 87‬

For exchange or refund, you are requested to visit us in-store at BurJuman, or you can choose to avail our courier services where delivery charges will apply.

Delivery Details:

Deliveries for orders of AED 250 and above, across the UAE will be free of charge. Delivery charges will apply on orders below 250 AED.

Customers can opt to visit us in-store at BurJuman to pick up their package and avail *10 % in-store discount on full-price products as a token of our appreciation.

Delivery Charges:

Dubai: AED 28/ 5 kg + AED 3/ per additional kg

Abu Dhabi: AED 20/ 5 kg + AED 3/ per additional kg

Other Emirates: AED 20/ 5 kg + AED 3/ per additional kg


Cash on delivery and card payment available


Unless otherwise specified, the 10% discount is only available on in-store pick-up and purchase through BurJuman Concierge. The 10% discount will only be available on products that do not reflect an existing promotion or discount. All offerings are valid whilst stocks last. Not valid on prior purchases, gift cards or gift certificates. Customers will be charged taxes as per UAE law and delivery charges where applicable. BurJuman has the right to modify any details or cease promotions at any time (Although purchases completed prior to the changes will be honoured). Other restrictions may apply. This offer only applies in the United Arab Emirates unless otherwise stated.